Wednesday, September 12, 2007
Quality: Achieve top 50th percentile for clinical performanceI mean really. Talk about setting a low bar to begin with, but also look at where the higher bar is. The message here is clear to hospital managers: you are a business first and a care provider second; either way you're not expecting spectacular results.
Operations: Achieve top 75th percentile salaries, wages, and benefits, and supplies costs
Anyone still confused as to why we have such crappy healthcare in this country?
*Actually yes, I will: Bachrodt and Smyth, Strategic Business Planning, Healthcare Financial Management; Nov 2004; 58, 11; pp 60-66.